Shipping & Returns

Shipping 

  • Delivery times:
    • EU & UK: 3–7 business days
    • Rest of world: 7–14 business days (On Request)
  • Tracking included: As soon as your order ships, we’ll send you a tracking link so you can follow your SmartGardenXL’s journey home.
  • Shipping costs: Calculated at checkout. (We keep them as low as possible.)
  • Made by hand. Perfected over time.
    Our handmade products take up to 2 - 3 weeks to create — because quality can’t be rushed.

Tip: Double-check your address at checkout — it helps your SmartGarden find you faster!

 

Shipping costs

The Netherlands €14,95

Belgium €14,95

Germany €17,95

France €23,95

Italy €23,95

Portugal €23,95

Spain €23,95

Poland €23,95

For all other destinations, we’re happy to provide a quote on request.

 

Returns 

We want you to love your SmartGardenXL. If not, here’s how returns work:

  • 30-day returns: You can return unused items in their original packaging within 30 days of delivery.
  • Easy process: Just reach out to our support team at info@smartgardenxl.com, and we’ll guide you through the steps.
  • Refunds: Once we receive and inspect the return, we’ll issue a full refund (minus shipping costs) to your original payment method.

Friendly note: Returned products should be in like-new condition. Used or damaged units may be subject to a partial refund.