Shipping & Returns
Shipping
- Delivery times:
- EU & UK: 3–7 business days
- Rest of world: 7–14 business days (On Request)
- Tracking included: As soon as your order ships, we’ll send you a tracking link so you can follow your SmartGardenXL’s journey home.
- Shipping costs: Calculated at checkout. (We keep them as low as possible.)
- Made by hand. Perfected over time.
Our handmade products take up to 2 - 3 weeks to create — because quality can’t be rushed.
Tip: Double-check your address at checkout — it helps your SmartGarden find you faster!
Shipping costs
The Netherlands €14,95
Belgium €14,95
Germany €17,95
France €23,95
Italy €23,95
Portugal €23,95
Spain €23,95
Poland €23,95
For all other destinations, we’re happy to provide a quote on request.
Returns
We want you to love your SmartGardenXL. If not, here’s how returns work:
- 30-day returns: You can return unused items in their original packaging within 30 days of delivery.
- Easy process: Just reach out to our support team at info@smartgardenxl.com, and we’ll guide you through the steps.
- Refunds: Once we receive and inspect the return, we’ll issue a full refund (minus shipping costs) to your original payment method.
Friendly note: Returned products should be in like-new condition. Used or damaged units may be subject to a partial refund.